Reviews

509 reviews from our travelers

  • Exactly What We Needed for Our Trip

    The service was reliable, comfortable, and easy to use. No stress at all — just smooth travel

    Benjamin Yoo ·

  • Definitely Using This Service Again!

    From communication to driving to hospitality — everything was excellent. 10/10 experience.

    Chloe Anderson ·

  • Considerate ride

    Our flight was delayed by an hour and when we arrived, there was a long queue at the immigration. Driver waited for us - for an hour or so - and remained gracious. We are very grateful for their understanding.

    Tina ·

  • It was a very good experience

    It felt like a premium travel experience from start to finish, not just transportation

    Sato Haruka ·

  • Reliable and Safe Service

    Seat belts clean, car sanitized, and driving cautious but confident. I felt secure the entire journey.

    Daniel Brooks ·

  • Outstanding Service for Business Trips

    I was very satisfied with the service I'm willing to use it again

    Maria Dela Cruz ·

  • Always Early, Never Rushed

    The driver arrived before the scheduled time every day — truly professional

    Charlotte Rivera ·

  • “Friendly Driver With Great Local Tips

    Our driver recommended hidden spots and local food places that weren’t on the travel blogs. Loved every suggestion!

    Sarah Kim ·

  • Made Our Family Vacation Smooth and Relaxing

    Traveling with kids isn’t easy, but having someone drive us safely made a huge difference. We could just enjoy the ride and scenery

    Arisa Pradchaphet ·

  • Easy Booking, Fast Response

    Reservation took less than five minutes. Communication was clear and quick!

    Huang Minghao ·

  • Perfect for Group Travel

    We had big luggage and bulky bags, but everything fit perfectly. The driver assisted us without rushing. Very helpful.

    Ethan Morrison ·

  • Clean, Comfortable, and Stress-Free

    The car felt fresh and well-maintained. The ride was quiet, and I felt safe the entire time

    Zhang Wei ·

CITYGOGO

Customized private tour service in South Korea, Vietnam and Japan.

Customer center

Account info

KB Bank 928301-00-071943
Account holder: Citygogo Travel Co., Ltd.

Cancellation & refund policy

  1. A full refund is possible if the reservation is canceled 7 days or more before the date of use.
  2. If the reservation is canceled within 6 days, 30% of the total usage fee will be charged as a penalty, and if the reservation is canceled 3 days before the date of use, no refund is possible.
  3. After starting to use the service, the user must pay the usage fee for the entire contracted period of use, even if there are days that the user does not use the service voluntarily.
  4. The service can be reserved within 90 days.

Business name: Citygogo Travel INCRepresentative: Hyojin BanEIN: 42-2507533

Address: 16192 Coastal Highway, Lewes, DE 19958Personal information manager: Jason LeeEmail: cs@citygogo.com

COPYRIGHT © Citygogo Travel INC ALL RIGHTS RESERVED.