Reviews

509 reviews from our travelers

  • Airport Pickup Was So Easy

    The driver held a clear sign with my name and helped with my luggage immediately. Super smooth start to my trip

    Emily Carter ·

  • The Easiest, Most Comfortable Travel Ever

    From airport pickup to drop-off, everything was perfect — clean car, calm driving, and a driver who truly cared about our comfort.

    Sarah Shin ·

  • The Cleanest Car I’ve Ever Been In

    Honestly, it felt like a brand-new car. The interior smelled nice, and everything was spotless. You can tell they take cleanliness seriously.

    Xinyi Zhou ·

  • Friendly Driver, Fun Conversation

    Our driver was cheerful and respectful — knew when to chat and when to let us rest. The drive felt like time flew by. Great experience overall!

    Lily Peterson ·

  • Fast Response, Fast Booking, Fast Pickup

    Got a reply within minutes after sending my inquiry. The car arrived exactly on time, and we started our trip without a single delay. Super convenient.

    Hana Kato ·

  • My Parents Loved Every Minute of the Ride

    I booked this for my elderly parents, and they couldn’t stop praising the driver’s kindness and careful driving. They said it was the best part of their trip.

    Chen Wei ·

  • More Than a Ride — It Felt Like a Personal Tour

    Our driver helped plan our sightseeing route, recommended local spots, and even adjusted the timing for us. It felt like having a private travel assistant on board!

    Andrew Lim ·

  • Professional and Reliable — Great for Business Trips

    As someone who rents cars often for business, this service stood out. The car was pristine, the driver well-dressed, and communication was professional throughout.

    Daniel Reyes ·

  • Easy to Find, Fast to Go!

    I was worried about finding my ride at the airport, but the sign was clear and the driver contacted me right away. We left within minutes of landing — super efficient.

    Noah Thompson ·

  • “Safe, Relaxed, and Perfect for Family Travel

    We traveled with our kids, and the driver made the whole trip so smooth. The ride was calm, the car was fresh and clean, and we felt completely safe the entire time.

    Haruka Tanaka ·

  • Perfect Start to Our Trip

    The driver was already waiting at arrivals holding my name sign — no stress, no delay. The car was spotless, and the whole process felt effortless. Highly recommend!

    Olivia Bennett ·

  • Reliable and Transparent

    No hidden fees, no confusion. Everything was clearly explained before the trip. Honest service like this deserves praise.

    Hao Lin ·

CITYGOGO

Customized private tour service in South Korea, Vietnam and Japan.

Customer center

Account info

KB Bank 928301-00-071943
Account holder: Citygogo Travel Co., Ltd.

Cancellation & refund policy

  1. A full refund is possible if the reservation is canceled 7 days or more before the date of use.
  2. If the reservation is canceled within 6 days, 30% of the total usage fee will be charged as a penalty, and if the reservation is canceled 3 days before the date of use, no refund is possible.
  3. After starting to use the service, the user must pay the usage fee for the entire contracted period of use, even if there are days that the user does not use the service voluntarily.
  4. The service can be reserved within 90 days.

Business name: Citygogo Travel INCRepresentative: Hyojin BanEIN: 42-2507533

Address: 16192 Coastal Highway, Lewes, DE 19958Personal information manager: Jason LeeEmail: cs@citygogo.com

COPYRIGHT © Citygogo Travel INC ALL RIGHTS RESERVED.