Reviews

509 reviews from our travelers

  • Great Option for Elderly Travelers

    My parents appreciated how the driver helped them in and out of the vehicle, adjusted the temperature to their liking, and planned stops for breaks, which made them feel respected and cared for.

    Sarah Lee ·

  • Smooth Ride on Long Distances

    A three-hour drive felt effortless thanks to the driver’s steady pace and well-maintained car; we even dozed off during the trip because it was so comfortable and quiet!!

    Budi Santoso ·

  • Spacious Vehicle for Heavy Luggage

    We had several large suitcases after shopping, but the vehicle had plenty of room and the driver helped organize everything neatly, saving us from the hassle of managing bags on our own

    Aung Kyaw Min ·

  • Excellent Communication Before Pickup

    We received timely updates through messaging apps with the driver’s location, vehicle details, and even estimated arrival time, which gave us complete confidence and peace of mind

    Andrew Park ·

  • Helpful Local Recommendations

    During the ride, the driver recommended a hidden café and a less-crowded scenic spot that we wouldn’t have found ourselves, adding extra joy and memories to our travel day

    Ryo Tanaka ·

  • Flexible and Reliable for Business Schedules!

    My meetings were spread out across the city, yet the driver kept everything on schedule, adapted to sudden changes, and provided a quiet, comfortable environment that allowed me to prepare between appointments

    Li Minghao ·

  • Perfect for Families with Children

    We traveled with two small kids, and the driver provided child seats in advance, drove gently the entire way, and even suggested rest stops with clean facilities which made the journey so much easier

    Lukas Schneider ·

  • Seamless Airport Transfer

    From the moment we landed, the driver was already waiting with a clear sign, assisted with our luggage, and made sure the car was cool and ready, making the start of our trip completely stress-free

    Elena Petrova ·

  • Went the Extra Mile—Literally

    Our hotel turned out to be in a restricted zone, so the driver walked with us partway to help with luggage. That kind of dedication is rare and unforgettable..

    Zuzana Bartosova ·

  • Perfect for Shopping Days!!

    After a full day of shopping, it was a relief to have a clean and cool car waiting for us. The driver even helped load all our bags and found a scenic route back to the hotel..

    Zheng Haotian ·

  • Comfort for Seniors and Kids

    Both my elderly parents and young children were comfortable in the car. The driver adjusted the seat angles and temperature for each of them, showing true attention to detail.

    Mika Hayashi ·

  • Responsive Customer Support

    We had questions late at night before our booking, and someone still responded within minutes. It gave us peace of mind knowing we could rely on them.

    Christine Noh ·

CITYGOGO

Customized private tour service in South Korea, Vietnam and Japan.

Customer center

Account info

KB Bank 928301-00-071943
Account holder: Citygogo Travel Co., Ltd.

Cancellation & refund policy

  1. A full refund is possible if the reservation is canceled 7 days or more before the date of use.
  2. If the reservation is canceled within 6 days, 30% of the total usage fee will be charged as a penalty, and if the reservation is canceled 3 days before the date of use, no refund is possible.
  3. After starting to use the service, the user must pay the usage fee for the entire contracted period of use, even if there are days that the user does not use the service voluntarily.
  4. The service can be reserved within 90 days.

Business name: Citygogo Travel INCRepresentative: Hyojin BanEIN: 42-2507533

Address: 16192 Coastal Highway, Lewes, DE 19958Personal information manager: Jason LeeEmail: cs@citygogo.com

COPYRIGHT © Citygogo Travel INC ALL RIGHTS RESERVED.