Reviews

509 reviews from our travelers

  • Great Service for Families

    We traveled with kids and the company provided clean child seats without extra charges. The driver was patient and friendly, making our long drive enjoyable and stress-free. Highly recommended for family travelers

    Putri Aisyah ·

  • Reliable and Professional Driver

    Our driver was punctual, polite, and very professional. He respected our space while still being helpful and informative. We appreciated how he prioritized safety and comfort throughout the journey

    Yui Nakamura ·

  • Clean Car, Comfortable Ride

    The car was spotless and well-maintained. The ride was smooth and the AC worked perfectly during the hot weather.

    Li Wei ·

  • Fast Booking Response

    Booking was incredibly easy and the team responded to my inquiries almost immediately. Very reliable and efficient!

    Nicolas Lefevre ·

  • Smooth Airport Pickup

    Driver was waiting right at the gate with a sign, and I got into the vehicle within minutes. Couldn’t ask for a better start to my trip

    Luca Moretti ·

  • More Than Just Transportation

    This wasn’t just a ride—it felt like part of the journey. The driver was kind and knowledgeable about the area, and even gave us local tips that helped improve our itinerary. I’d absolutely use this service again for my next trip!

    Andrei Petrov ·

  • Seamless Journey from Start to Finish

    The booking process was clear, and all my questions were answered immediately. The driver was already waiting when I arrived, helped with my bags, and the car was extremely clean and quiet. Highly recommend for travelers looking for comfort and reliability.

    Maria Dela Cruz ·

  • Impressive Service Quality

    The driver had great manners and communicated well in English. The ride was not only safe but also comfortable, and I felt well taken care of the entire time

    Putri Ayu ·

  • Stress-Free and Reliable.

    What stood out to me was how punctual the driver was—he arrived early and waited patiently. The ride was smooth and well-planned, making it one of the best rental services I’ve used

    Ashley Choi ·

  • Perfect for Family Trips

    We used the service for a family vacation, and it was ideal. The driver helped with our luggage and drove carefully, which made my parents feel safe and relaxed!!

    Daniel Kim ·

  • Great for Business Travel

    Used this service during a business trip and was impressed by the professionalism. The driver was respectful of my schedule and ensured I got to my meetings on time.

    Tanaka Aoi ·

  • Effortless Travel Experience

    From the moment I booked until I was dropped off at my destination, everything ran like clockwork. The support team responded quickly and professionally.

    Saito Haruki ·

CITYGOGO

Customized private tour service in South Korea, Vietnam and Japan.

Customer center

Account info

KB Bank 928301-00-071943
Account holder: Citygogo Travel Co., Ltd.

Cancellation & refund policy

  1. A full refund is possible if the reservation is canceled 7 days or more before the date of use.
  2. If the reservation is canceled within 6 days, 30% of the total usage fee will be charged as a penalty, and if the reservation is canceled 3 days before the date of use, no refund is possible.
  3. After starting to use the service, the user must pay the usage fee for the entire contracted period of use, even if there are days that the user does not use the service voluntarily.
  4. The service can be reserved within 90 days.

Business name: Citygogo Travel INCRepresentative: Hyojin BanEIN: 42-2507533

Address: 16192 Coastal Highway, Lewes, DE 19958Personal information manager: Jason LeeEmail: cs@citygogo.com

COPYRIGHT © Citygogo Travel INC ALL RIGHTS RESERVED.